Learn about Customer Experience Labs

Usability Testing Lab

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Eye Tracking Lab

It’s true – the eyes are the window to the soul – but only if you really know what they are looking at. Replace guesswork with scientific precision and learn what parts of your website your customers are REALLY looking at. Learn more

Next Generation Online Research Lab

Next Generation Online Research Lab is an innovative research platform that provides applied insights for many different types of research including traditional focus groups and usability testing. Our hybrid research method can provide you with the confidence and projectabiltiy of larger quantitative methods, while providing a rich qualitative insights about customer experience, including interaction design, branding and visual design elements.  Learn More