Jay Eskenazi, Ph.D. – Managing Director
Jay focuses on developing new clients, strategic partnerships and new product development. As a seasoned user researcher and manager of user research teams, he has personally conducted or supervised in-person and online research with thousands of research participants in the U.S., Japan, Canada, UK and Australia. Jay’s research career spans 20 years, with the last 12 years focused on user interface issues. He served as a user researcher on Microsoft’s e commerce properties for two years before creating and managing Expedia’s User Experience Research team for 7+years.
Jay earned his B.A. in Psychology from University of California at Santa Cruz, an M.A. in Communication from University of California at Santa Barbara, and an M.A. in Psychology and a Ph.D. in Clinical Psychology from Alliant International University in San Diego. See Jay’s full profile on LinkedIn.